Product Care

Use a hanger that isn't too large for the shoulders to avoid deforming the shape of the garment.

During travel, use the garment bag provided with your purchase to prevent indentations, marks, and minimize wrinkles. Insert tissue paper or foam between the sleeves and body for extra protection.

Yes, place a clean cotton cloth over the jacket and set your iron to its lowest heat setting. Gently press the iron onto the cloth-covered jacket in smooth motions, avoiding lingering in one spot. Always test a small inconspicuous area first and do not use steam.

To maintain the shine and prevent tarnishing of metal hardware or embellishments, gently wipe them with a soft, dry cloth after each wear. Avoid using harsh chemicals or abrasive materials that may damage the finish.

For the best results and to ensure the longevity of your garment, we always recommend professional cleaning services. Leather, suede, and shearling require special care and expertise to clean properly without causing damage.

If you have made a purchase through one of our boutiques or stockists and believe you may have an issue with your garment, please contact the place of purchase directly so they can assist you.

If your garment gets stained with makeup or perfume, it's essential to act quickly to prevent the stain from setting. Gently blot the stain with a clean, damp cloth, avoiding rubbing or scrubbing, which can spread the stain further. If the stain persists, consult a professional cleaner for advice on how to remove the specific type of stain without damaging the garment.

To freshen up your outerwear between wears, try hanging it outside on a breezy day or in a well-ventilated room. You can use our Refreshing Mist which is specially designed to neutralize odors and eliminate bad-smelling bacteria from the jacket.

The Protector Solution is key to maintaining the quality of your shearling, suede and leather, and preventing damage. The clean, odorless formula will not alter the look or feel of your piece. The spray pump delivers a fine mist that allows it to treat large areas at a time. Once applied, your garment will have an invisible protective barrier that lasts up to four months.

Gently rub a dry cloth on the jacket to dust off any dirt between wears. For a more thorough cleaning, use a damp cloth with a mild soap solution, then wipe dry immediately.

From time to time, have your coat cleaned professionally by a dry cleaner with experience in leather. Avoid cleaning your leather coat too frequently, as it may strip the natural oils and cause the leather to dry out.

Store your leather garments in a cool, dry place away from direct sunlight. Use a wide, padded hanger to maintain the shape of the shoulders and prevent stretching.

Yes, using a quality leather conditioner can help keep the leather soft, supple, and prevent cracking. Apply a small amount of conditioner evenly with a soft cloth, allowing the leather to absorb it. Wipe off any excess conditioner with a clean cloth.

Addressing stains promptly is essential to prevent them from setting into the fabric. For minor stains, use the Spot Corrector to gently remove everyday dirt and marks while maintaining the appearance of your leather jacket. Gently blot the affected area with a damp cloth after applying the Spot Corrector. For stubborn stains, consult a professional cleaner experienced in handling leather or specialty materials.

For minor scuffs or scratches, try buffing the area gently with a soft, dry cloth. If the mark persists, use a leather cleaner and conditioner to clean and nourish the leather, which may help minimize the appearance of the scuff or scratch.

Store in a non-humid environment in its dust bag. Avoid compressing the fur, as it may cause matting and damage to the shearling.

If your piece comes in contact with rain, let it dry naturally and do not use any heated instrument. Once dry, gently brush the fur with a soft-bristled brush to restore its texture and remove any matting.

From time to time, have your coat cleaned professionally by a dry cleaner with experience in shearling. Between professional cleanings, use a soft-bristled brush to gently remove dirt and debris from the fur.

To freshen up your outerwear between wears, try hanging it outside on a breezy day or in a well-ventilated room. You can use our Refreshing Mist which is specially designed to neutralize odors and eliminate bad-smelling bacteria from the jacket.

Shedding is a natural characteristic of shearling, but you can minimize it by gently brushing the fur with a soft-bristled brush after each wear. This will help remove any loose fur and keep the shearling looking neat and tidy.

While a lint roller may effectively remove pet hair from your shearling garments, it's essential to be gentle and avoid excessive pressure, as this can damage the delicate fur. For best results, use a soft-bristled brush or a wide-tooth comb to gently remove pet hair and debris.

Store suede in a non-humid environment in its dust bag. Avoid storing suede in plastic bags, as they can trap moisture and cause the suede to deteriorate.

If your piece comes in contact with rain, let it dry naturally and do not use any heated instrument. Once dry, gently brush the suede with a soft-bristled brush to restore its texture.

From time to time, have your coat cleaned professionally by a dry cleaner with experience in suede. In between professional cleanings, use a suede brush to remove dirt and maintain the nap of the fabric.

Yes, using a The Protector Solution can help repel water and prevent stains. Always test the spray on a small, inconspicuous area first and follow the manufacturer's instructions for application.

To remove oil or grease stains from suede, start by blotting the stain with a clean cloth to absorb as much of the oil as possible. Then, sprinkle cornstarch or talcum powder over the stain and let it sit overnight to absorb the remaining oil. Brush off the powder with a suede brush and repeat if necessary.

No, avoid using a hair dryer or any heat source to dry your suede garments, as it can cause the leather to dry out and crack. Instead, let your suede air dry naturally away from direct sunlight or heat sources.

Yes, some color transfer or discoloration is normal with suede, as it is a delicate material. To minimize this, avoid rubbing your suede coat against light-colored or contrasting fabrics. When storing your suede garment, keep it separate from other clothing in a breathable garment bag to maintain its pristine condition.

To maintain the quality of the piece, it is recommended to wash fabric items at 40 degrees. Always check the care label for specific instructions, as some fabrics may require special care.

Yes, iron on medium heat only. Use a pressing cloth between the iron and the garment to prevent damage to the fabric.

For small stains, apply the Spot Corrector, then use a mild detergent and a soft brush to gently scrub the stain. Let it air dry. For stubborn stains, consult a professional cleaner.

To store fabric pieces for a long period, use a protective cover like a garment bag or a cotton sheet to prevent dust and dirt from accumulating. Store in a cool, dry place away from direct sunlight.

It depends on the type of fabric. Always refer to the care label for specific washing instructions. Some delicate fabrics may require hand washing or dry cleaning to maintain their quality and appearance.

To prevent pilling on your fabric garments, avoid washing them with rough or abrasive items like towels or denim. Use a fabric shaver or a razor to gently remove any existing pills from the surface of the fabric.

It's best to avoid using fabric softener on your high-quality garments, as it can leave a coating that may damage the fibers over time. Instead, use a mild detergent and follow the care label instructions for best results.